It's not about fixing their problems. It's about being present, empathetic, and ensuring they don't have to carry the weight alone.
Holding space means walking alongside someone without judging them, making them feel inadequate, trying to fix them, or trying to impact the outcome.
Maintain eye contact. Nod. Show you're engaged.
"That sounds really tough." "It makes sense you feel that way."
"How long have you felt this way?" "What can I do to help?"
Don't offer unsolicited advice or simple solutions.
Avoid sayings like "It could be worse" or "Just stay positive."
"I know exactly how you feel, one time I..." (Unless brief and relevant, avoid centering yourself).
You are a friend, not a therapist. If they are in immediate danger, or if their struggles are beyond your capacity to support, encourage them to seek professional help.
View Professional Resources →Showing up once is great. Showing up consistently changes lives.
Step 4: Staying Connected →